Ordering of Reference Materials
For all users
Orders for reference materials should be submitted by e-mail to arndtschimme@gmail.com. Note: ordering may require the exchange of pdf files. Some web browsers have built-in pdf readers that cannot open editable pdf files. Internet Explorer uses Adobe's pdf reader and can open editable pdf files. New customers are encouraged to use the order form in pdf format. A purchase order in a different format with all necessary details is equally acceptable.
For international users
Detailed and strict U.S. export regulations require us to obtain information from the prospective end user and the importing company before shipping reference materials. We are prohibited by U.S. law from sending reference materials to certain countries and entities.
Hazardous shipments
Shipments of some reference materials must be declared hazardous material. This requires the use of special, IATA-approved, non-reusable safety cardboard shipping boxes with internal metal or plastic containers (ca. U.S. $25 per container; one container can hold many reference materials). Some countries or regions of countries do not permit the importation or delivery of hazardous materials. International customers are advised to first call their local Federal Express office to inquire about the legality and cost of importing hazardous material.
Shipping details
All FedEx shipping requires the full street address (no PO boxes), as well as the name and phone number of the recipient. We prefer that customers make available their institutional Federal Express account to cover shipping and customs expenses.
Terms: payment for reference materials is required within 30 days after the receipt of reference materials and invoice.